Use this form to exercise any of your rights over information we hold about you. Choose what you are asking for, give us the email address we would know you by, and we will reply within one month.
Before you do: this website holds no accounts, no database and no cookies, so in most cases there is simply nothing about you to find. The privacy statement sets out the little we do receive and what happens to it.
Ask us for a copy of everything we hold about you. We will reply within one month, and there is no charge.
In practice this is usually short. Unless you have sent us an enquiry or done business with us, the answer is that we hold nothing at all, and we will tell you that plainly.
Give us the email address you would have used to contact us, so we can find anything there is to find.
Ask us to delete what we hold about you.
Enquiries that did not lead anywhere are deleted on request, and we will confirm once it is done. Where you have placed an order with us, some records have to be kept for as long as tax law requires, and we cannot delete those. If that applies to you we will say exactly what is being kept and why, rather than simply refusing.
There is nothing to remove from the website itself. It holds no accounts and no database, so a deletion request is about our email and our own records.
If something we hold about you is wrong or out of date, tell us and we will correct it.
Send the email address we would know you by, and say what needs changing. We will reply within one month, and normally a good deal sooner.
We do not run a mailing list and we do not send marketing, so there is nothing here to unsubscribe from.
If you are getting email from us that you did not ask for, we would genuinely like to know. Send the address it is arriving at and we will find out why and stop it.